Ask Spike
Sharing What I've Learned Throughout My Career
- Mar 29, 2022
- 1 min
- Dec 22, 2021
- 1 min
Shiny New Object Podcast - Episode 50 - Khoros / Spike Jones / SVP Strategic Services
“Convincing a brand that they are not going to be the centre of attention is a hard thing” this quote comes from Spike Jones the SVP of...
- Dec 22, 2021
- 2 min
The Customer is Always Right…Sometimes
You’ve heard the phrase. You’ve probably even said it before. But in this age of “everyone has a voice and a way to broadcast it out into...
- Dec 22, 2021
- 2 min
Defining who you aren’t
A prospective client came and visited us at the Brains on Fire worldwide headquarters this week about a naming and identity project. And...
- Dec 22, 2021
- 2 min
What makes your advocates feel like rockstars?
Lavishing them with freebies? Flying them all over the country? Throwing monthly parties for them? Maybe for a while. But not only is...
- Dec 22, 2021
- 2 min
Passion is not a commodity
So quit treating it like one. It’s not something you can buy or sell. It’s not even something that you can earn. The word “passion” is...
- Dec 22, 2021
- 1 min
Never underestimate what people will get excited about
So you’re concerned that you’re product or service isn’t sexy. That it’s not an iPod or a sports car. That people aren’t going to talk...
- Dec 22, 2021
- 1 min
Brand Promise vs. Brand Commitment
“There’s a difference between a brand promise and a brand commitment. It’s easy to promise. It’s hard to commit.” - G. Cordell I love...
- Dec 22, 2021
- 1 min
Numbers for the sake of numbers
Hypothetical question for you: Let’s say you’ve been writing a blog for years now. And you’ve got a pretty good readership built up. Not...