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CX Confessions: Episode 18 - The Truth of Human Connection: Losing Labels



Human connection means recognizing that on the other side of the phone, the screen, the label—there's a human attached who feels, reacts, and solves.

We talk a lot about confessions, and one of the biggest ones is that we’re all guilty of applying labels to others and reducing their value.

To gain his insight, we spoke with Rob Morris, CEO and co-founder of Love146, about the powerful origin of his company, how technology affects his work towards ending child trafficking, and how he practices defiant hope.

Join us as we discuss:

  • The Love146 origin story

  • Pros and cons of technology

  • The power of defiant hope

If you'd like to learn more about this amazing organization, donate or get involved at Love146.org.


Itching for more CX goodness? You can find this interview and many more by subscribing to CX Confessions on Apple Podcasts, on Spotify, or wherever you find your favorite podcasts.

Listening on a desktop & can’t see the links? Just search for CX Confessions in your favorite podcast player.


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